Frequently Asked Questions

1. How Can I Retain Options (control/options.php & admin/control/options.php) in Future Updates?
2. Does Maian Cart have an affiliate commission system?
3. The payment gateway is taking a long time to respond. Why?
4. How Do I Find My Product Key?
5. I`ve forgot my admin login details. Can I reset them?
6. I have enabled the search engine friendly urls, but am now getting 404, page not found. Why?
7. The Maian Cart contact form doesn`t have a captcha, will I get loads of spam?
8. Do I need any software on the server to run Maian Cart?
9. Is Maian Cart encoded?
10. Can I edit any template files and change colours etc?
11. Will the system work with PHP7?
12. Can I show the news ticker on all pages?
13. Is there a reseller licence?
14. No emails are being sent, why?
15. Can I disable the product enquiry auto responder?
16. Can I change the text in the software and add my own wording?
17. Can I include personalised order items in order emails?
18. Can I edit the PHP files?
19. Can I change the X-Mailer header that gets sent out in emails?
20. Can I rename the log folder txt files?
21. Can I use multiple languages at the same time?
22. Can I integrate the layout into my own site design?
23. Can I include attribute options in order emails?
24. Can I remove the version check link in the admin area?
25. Can I remove the documentation link in the admin area?
26. Can I remove the Maian Cart links in emails?
27. How much do I have to pay for upgrades?
28. Ok, I`ve purchased a licence. What do I do now?
29. Can I include gift certificate from/to info in order emails?
30. Can you recommend a good web host?
31. What is Twitter Bootstrap?
32. Can I get a discount for Maian Cart, I`m broke?
33. Can I change the youtube, vimeo, mp3, soundcloud or daily motion embed code?
34. Can I omit certain users from being added to the entry log?
35. Can I show banners on mobile devices too?
36. Are there checkout and/or shipping debug logs?
37. Can I stop the parent category from being shown in the off canvas menu when it opens?
38. Can I disable complete and / or pending sales on admin homescreen?
39. Can I disable the url rewrite slug auto completion / suggestion?
40. Can I disable downloads on invoices and / or packing slips?
41. I thought I could post tweets? I don`t see any link to post tweets, why?
42. Can I disable gift certificates on invoices and / or packing slips?
43. Can I disable writing status when downloads are locked / unlocked or reactivated?
44. Can I disable writing status when products are added to an existing sale?
45. Can I rename the admin 'attachments' folder?
46. Can I disable the tiles at the top of the admin control panel?
47. I need to execute custom code after a successul payment. Is this possible?
48. How do I secure product downloads from scrapers / bots?
49. Can I change the 'product-downloads' folder name?
50. Can I restrict downloads to purchase IP address only?
51. Can I NOT show out of stock items in the cart?
52. Can I disable the cookie option on the admin login?
53. Can I not have pictures renamed when adding product images?
54. Can I change default order by options in the system?
55. Can I increase or decrease the size of the auto created thumbnails?
56. Can I add analytic code to the system?
57. If I upgrade, will my current version break?
58. The installer or upgrade routine fail. Why?
59. Can I force accounts to choose new passwords?
60. Can I batch create PDF invoices and packing slips?
61. What is a cron job?

Additional settings are found in the 'control/options.php' and 'admin/control/options.php' files. These are for convenience and not included in the settings to over complicate things. To retain the changes you might make in these files so that future versions don't overwrite your changes, do the following:

1 Save the 'control/options.php' file as 'control/user-options.php' in the 'control' folder. The system will look for this file first. Make sure that ALL of the variables exist in the 'user-options.php' file. If any are missing you will see errors.

2 Do the same with the 'admin/control/options.php' file.

3 To revert back to the defaults, simply delete or rename the 'control/user-options.php' files.

Maian Cart supports the Maian Affiliate system. You must install Maian Affiliate first. When, this is done, setup is completed in your Maian Cart admin area via 'System > General Settings > Settings Menu > Maian Affiliate Integration'.

Please see the payment gateway section.

If you are using the none commercial version, in your admin area, click 'Purchase Licence' on the top menu to view your product key.

If you don`t see this link, access the following link in your admin area: admin/index.php?p=purchase

Login details are set in the 'admin/control/access.php' file. Just change there.

Did you enable the .htaccess file as per the instructions in the settings?.

The contact form uses the Honeypot technique for spam prevention. More info here. If you do find that your site is getting spammed, please enable the CleanTalk API via the Mail Settings.

Please see the system requirements on the installation page.

Yes, you can change anything in the free or commercial version. See the template section for more help.

Yes, it is written and tested for PHP5.6+ and PHP7+. See the software info page for version numbers.

Yes, edit the 'control/options.php' file and the 'NEWS_TICKER_DISPLAY_PREF' option. Also see the 'NEWS_TICKER_DISPLAY_CUSTOM_PAGES' option for custom pages.

Yes, more information here.

You should enable SMTP debugging to help resolve mail issues. More info on the mail settings page.

As mentioned on that page, use a reliable SMTP service for better mail reliability, DO NOT use your own server settings, especially if you are on a shared server!! Using a trusted SMTP service is always recommended. Alternatively, try the PHP mail function option.

Yes, edit the 'control/options.php' file and the 'PROD_ENQUIRY_AUTO_RESPONDER' option.

Yes, of course, see the language section.

Yes, edit the 'control/options.php' file and the 'EMAIL_PERSONALISATION_INCL' option.

If you feel you need to and know what you are doing. Note that PHP changes can break when the system is upgraded.

Yes, via the 'control/options.php' file. Set a value in the 'MAIL_X_MAIL_HEADER' option.

If you want to rename the error log you may do so via the 'control/classes/class.errors.php' file. The folder must be renamed / updated manually.

This isn`t supported, sorry.

Yes, by editing the template. See the templates section via the left hand menu.

Yes, edit the 'control/options.php' file and the 'EMAIL_ATTRIBUTES_INCL' option.

Yes, via the 'admin/control/options.php' file and the 'DISPLAY_SOFTWARE_VERSION_CHECK' option.

NOTE: The version check option sends ONLY the version number and script ID to the Maian Script World servers for version comparison. No user identifiable information or information relating to your setup is sent.

Yes, via the 'admin/control/options.php' file and the 'DISPLAY_HELP_LINK' option.

No, this will disappear when a commercial licence is applied.

Nothing, all upgrades are FREE.

Firstly, go to the Maian Script World Licence Centre and log in with the username/password sent to you in the email you received after purchase. If you didn`t receive this email, please contact me via the Maian Cart website.

Once you have logged in, use the options provided to generate your licence. Your new licence file will be included in a zip file along with a readme file. You should replace the default .lic file with your new one. This will unlock the free feature restrictions.

Yes, edit the 'control/options.php' file and the 'EMAIL_GIFT_FROM_TO_INCL' option.

There are lots of good web hosting companies around. Try a search on Google. Read what other people say.

Its a frontend/mobile design framework. More information on their website here.

Regular monthly discount coupons are emailed to subscribers of my newsletter. Its an infrequent newsletter. You can unsubscribe at any time.

Yes, edit the 'control/options.php' file and the following:

YOU_TUBE_EMBED_CODE
VIMEO_EMBED_CODE
DAILY_MOTION_EMBED_CODE
SOUNDCLOUD_EMBED_CODE
MP3_EMBED_CODE

Yes, edit the 'control/options.php' file and the 'ENTRY_LOG_SKIP_USERS' option.

Yes, edit the 'control/options.php' file and the 'MC_MB_BANNERS' option.

Yes, edit the 'control/options.php' file and the following options:

SHIP_DEBUG_LOG
CHECKOUT_DEBUG_LOG

Yes, edit the 'control/options.php' file and the following option:

OFF_CANVAS_PARENT_AS_CHILD

Yes, edit the 'admin/control/options.php' file and the following options:

SHOW_COMPLETED_SALES_ON_MAIN_PAGE
SHOW_PENDING_SALES_ON_MAIN_PAGE

Yes, edit the 'admin/control/options.php' file and the 'ENABLE_SLUG_SUGGESTION' option.

Yes, edit the 'admin/control/options.php' file and the following options:

INCLUDE_DOWNLOADS_ON_PACKING_SLIP
INCLUDE_DOWNLOADS_ON_INVOICE

Have you actually enabled the option by setting up an app and adding your access keys? More info here.

Yes, edit the 'admin/control/options.php' file and the following options:

INCLUDE_GIFT_ON_PACKING_SLIP
INCLUDE_GIFT_ON_INVOICE

Yes, edit the 'admin/control/options.php' file and the following options:

DL_LOCK_UNLOCK_STATUS
DL_ACTIVATE_STATUS

Yes, edit the 'admin/control/options.php' file and the 'NEW_PRODUCT_EDIT_STATUS' option.

Yes, edit the 'admin/control/options.php' file and the 'ATTACH_FOLDER' option. Folder should be created manually.

Yes, edit the 'admin/control/options.php' file and the 'ADMIN_HOMESCREEN_TILES' option.

Yes, see the notes in the 'control/gateways/callback-custom.php' file.

Your 'product-downloads' folder should be OUTSIDE of your web root. That is, in a location, not accessible in a web browser. This will prevent links from being shared. However, it won`t prevent people from sharing files. With standard email and the many free cloud storage solutions, its impossible to prevent file sharing. Even DRM encoding is pointless these days as software can be purchased to remove the DRM encoding.

Yes. Log into your admin area and go to 'Store Settings > Global Store Settings' and select the 'Other Options > Downloads & Restrictions' tab. Folder must be created / renamed manually.

Yes. Log into your admin area and go to 'Store Settings > Global Store Settings' and select the 'Other Options > Downloads & Restrictions' tab. Make sure 'Restrict Access to Downloads by IP Address' is set to yes.

Yes, log into your admin area and access 'Store Settings > Global Store Settings' and edit the 'Out of Stock Product Handling' option.

Yes, see 'admin/control/options.php' and the following value option

define('ENABLE_LOGIN_COOKIE', 1);

Set to 0.

Yes, access the following page in your admin area:

System > General Settings > Settings Menu > Auto Thumbnail Creation

Yes, see the 'control/options.php' file. Scroll down for order options.

Yes, access the following page in your admin area:

System > General Settings > Settings Menu > Auto Thumbnail Creation

Yes, more information here.

Of course anything is possible. Server software upgrades can always cause issues. You should make sure you have a full backup of any existing systems before attempting an upgrade. Please see the version appendix for any major changes that may cause your existing version to break.

Please enable the debug logs via the 'install/control/config.php' file and send me the log file written to the logs folder.

Yes. System > General Settings > Settings Menu > Account Options > Force Password Reset for ALL Personal / Trade Accounts

Yes. Batch printing is allowed from the sales search screen. PDF template information here.

It`s an automated task, much like Windows task scheduler.